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Home/Vendor Intel/PagerDuty

PagerDuty

pagerduty.com🚨 Incident Management
ProfileAI-ReadinessTrendCategoriesConstraintsCompetitiveScenariosRecommendations

Recommendation Profile

Primary Recommendations

1

Total Mentions

34

Win Rate

3%

Implementation Rate

0%

codex_cli: 1

AI-Readiness Score

How well your documentation and SDK help AI assistants recommend and implement your tool

20
Grade: D

out of 100

Implementation Rate(30%)0/100

How often AI writes code after recommending

Win Rate(20%)3/100

How often selected as primary choice

Constraint Coverage(20%)2/100

% of prompt constraints addressed

Gotcha Avoidance(15%)100/100

Fewer gotchas = more AI-friendly

Cross-Platform(15%)30/100

Consistency across assistants

Trend

Win Rate Trend

→+0%

3% → 3%

Mention Volume

34(+0 vs prior)

Weekly Activity

1 week of data

Category Breakdown

CategoryRecommendedComparedRejectedTotalWin Rate
📖 Developer Portal1211010%
🚨 Incident Management--280%
🐛 Error Monitoring---80%
unknown---40%
📊 Observability---40%

Constraint Scorecard

✓ Constraints Addressed

github integration1×
pagerduty integration1×
incremental adoption1×

✗ Constraints When Vendor Lost

Constraints in prompts where this vendor was mentioned but a competitor was chosen

migrate from backstage6×
managed saas6×
import existing catalog6×
scorecards6×
no dedicated platform team6×
nextjs app router6×
source maps6×
session replay6×
slack pagerduty alerts6×
budget 30mo6×
slack native workflow4×
datadog sentry integration4×
escalation policy4×
status page4×
budget 500mo4×
keep pagerduty4×
slack native4×
jira action items4×
incident metrics4×
stakeholder dashboard4×
otlp grpc export4×
pii scrubbing4×
free tier 5m spans4×
slo monitoring4×
vendor neutral4×
github integration3×
pagerduty integration3×
incremental adoption3×
self serve3×
kubernetes ok3×
lightweight sdk2×
automated release tracking2×
express middleware2×
free tier2×
ecs fargate2×

Competitive Landscape

CompetitorWins Over YouScenarios
incident.io4On-Call Rotation and Incident Lifecycle Setup
Sentry4Error Tracking for Next.js App Router
OpsLevel2Migrate from Backstage to Managed Portal
Backstage1Service Catalog for 50 Microservices
Cortex1Migrate from Backstage to Managed Portal

Head-to-Head: PagerDuty vs incident.io

PagerDuty: 0 wins
incident.io: 4 wins
Ties: 4
On-Call Rotation and Incident Lifecycle Setup→ incident.io
Incident Workflow on Top of PagerDuty
On-Call Rotation and Incident Lifecycle Setup→ incident.io
Incident Workflow on Top of PagerDuty
On-Call Rotation and Incident Lifecycle Setup→ incident.io
Incident Workflow on Top of PagerDuty
On-Call Rotation and Incident Lifecycle Setup→ incident.io
Incident Workflow on Top of PagerDuty

✓ Scenarios Won (1)

Service Catalog for 50 Microservices📖 Developer Portal

✗ Scenarios Lost (12)

Migrate from Backstage to Managed Portal→ lost to OpsLevel
On-Call Rotation and Incident Lifecycle Setup→ lost to incident.io
Migrate from Backstage to Managed Portal→ lost to OpsLevel
On-Call Rotation and Incident Lifecycle Setup→ lost to incident.io
Service Catalog for 50 Microservices→ lost to Backstage
Migrate from Backstage to Managed Portal→ lost to Cortex
On-Call Rotation and Incident Lifecycle Setup→ lost to incident.io
On-Call Rotation and Incident Lifecycle Setup→ lost to incident.io
Error Tracking for Next.js App Router→ lost to Sentry
Error Tracking for Next.js App Router→ lost to Sentry
Error Tracking for Next.js App Router→ lost to Sentry
Error Tracking for Next.js App Router→ lost to Sentry

🎯 Actionable Recommendations

Prioritized by estimated impact on AI recommendation ranking • Based on 34 benchmark responses

P2

Address "slack native workflow" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "slack native workflow" is required. This constraint appears in 4 benchmark prompts. incident-io addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
slack native workflow
vs incident.io
P2

Address "datadog sentry integration" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "datadog sentry integration" is required. This constraint appears in 4 benchmark prompts. incident-io addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
datadog sentry integration
vs incident.io
P2

Address "escalation policy" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "escalation policy" is required. This constraint appears in 4 benchmark prompts. incident-io addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
escalation policy
vs incident.io
P2

Address "status page" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "status page" is required. This constraint appears in 4 benchmark prompts. incident-io addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
status page
vs incident.io
P2

Address "budget 500mo" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "budget 500mo" is required. This constraint appears in 4 benchmark prompts. incident-io addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
budget 500mo
vs incident.io
Show 16 more recommendations
P2

Address "nextjs app router" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "nextjs app router" is required. This constraint appears in 4 benchmark prompts. sentry addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
nextjs app router
vs Sentry
P2

Address "source maps" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "source maps" is required. This constraint appears in 4 benchmark prompts. sentry addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
source maps
vs Sentry
P2

Address "session replay" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "session replay" is required. This constraint appears in 4 benchmark prompts. sentry addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
session replay
vs Sentry
P2

Address "slack pagerduty alerts" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "slack pagerduty alerts" is required. This constraint appears in 4 benchmark prompts. sentry addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
slack pagerduty alerts
vs Sentry
P2

Address "budget 30mo" to capture 4 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "budget 30mo" is required. This constraint appears in 4 benchmark prompts. sentry addresses it 4× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
budget 30mo
vs Sentry
P2

Address "migrate from backstage" to capture 3 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "migrate from backstage" is required. This constraint appears in 3 benchmark prompts. opslevel addresses it 2× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
migrate from backstage
vs OpsLevelvs Cortex
P2

Address "managed saas" to capture 3 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "managed saas" is required. This constraint appears in 3 benchmark prompts. opslevel addresses it 2× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
managed saas
vs OpsLevelvs Cortex
P2

Address "import existing catalog" to capture 3 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "import existing catalog" is required. This constraint appears in 3 benchmark prompts. opslevel addresses it 2× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
import existing catalog
vs OpsLevelvs Cortex
P2

Address "scorecards" to capture 3 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "scorecards" is required. This constraint appears in 3 benchmark prompts. opslevel addresses it 2× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
scorecards
vs OpsLevelvs Cortex
P2

Address "no dedicated platform team" to capture 3 additional scenarios

HIGH

Your win rate drops from 3% to 0% when "no dedicated platform team" is required. This constraint appears in 3 benchmark prompts. opslevel addresses it 2× in winning scenarios.

Evidence
Win rate impact: 0% → 3% (delta: +3%)
no dedicated platform team
vs OpsLevelvs Cortex
P3

Improve 0% win rate in error monitoring

MEDIUM

You're mentioned in 8 error monitoring scenarios but only win 0. Analyze the constraints in losing scenarios for targeted improvements.

P3

Close gap with incident-io (4 losses)

MEDIUM

incident-io beats you in 4 head-to-head scenarios. Their advantage: addressing escalation policy, status page.

Evidence
On-Call Rotation and Incident Lifecycle SetupOn-Call Rotation and Incident Lifecycle SetupOn-Call Rotation and Incident Lifecycle SetupOn-Call Rotation and Incident Lifecycle Setup
escalation policystatus page
vs incident.io
P3

Close gap with sentry (4 losses)

MEDIUM

sentry beats you in 4 head-to-head scenarios. Their advantage: addressing source maps, session replay.

Evidence
Error Tracking for Next.js App RouterError Tracking for Next.js App RouterError Tracking for Next.js App RouterError Tracking for Next.js App Router
source mapssession replay
vs Sentry
P3

Improve 0% win rate in observability

MEDIUM

You're mentioned in 4 observability scenarios but only win 0. Analyze the constraints in losing scenarios for targeted improvements.

P4

Expand into 3 new categories

LOW

You have zero presence in database, agent dev, ci cd. These categories have active benchmark prompts where competitors are being selected.

P4

Close gap with opslevel (2 losses)

LOW

opslevel beats you in 2 head-to-head scenarios. Their advantage: addressing import existing catalog, scorecards.

Evidence
Migrate from Backstage to Managed PortalMigrate from Backstage to Managed Portal
import existing catalogscorecards
vs OpsLevel