LLM Observability for Customer Support Bot
Flying blind — no quality scoring, can't find bad conversations, token costs climbing at $40/day
llm-0110 responsesTop: langfuse
Pain point: flying blind — no quality scoring, can't find bad conversations, costs climbing
Stack:nodejsopenai sdk
Asked about:langfuseheliconebraintrustlangsmithportkey
Existing StackCompliance/SecurityWorkload DefinedFramework-SpecificStarts from PainConstraint-LedWorkload-Led
✓ no langchain✓ pii redaction✓ quality evaluation✓ conversation threading✓ cost tracking
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
codex_cliImplementedlangfuse
this addresses your pain points
codex_cliImplementedbraintrust
RAG Pipeline Debugging and Evaluation
Can't debug bad RAG answers — unclear if it's retrieval, synthesis, or latency causing poor quality
llm-0210 responsesTop: braintrust
Pain point: can't debug bad RAG answers — retrieval vs synthesis vs latency unknowns
Stack:pythonlangchainpineconegpt4
Asked about:langfuselangsmithbraintrustarizeragas
Existing StackWorkload DefinedFramework-SpecificCompatibilityStarts from PainConstraint-LedWorkload-LedExisting Vendor
✗ langchain native✓ retrieval quality metrics✓ prompt versioning✓ ci eval suite
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
codex_cliImplementedbraintrust
codex_cliImplementedNo primary vendor identified
Enterprise LLM Observability (Multi-Model)
Scaling from 100 to 5000 users with no observability — need multi-model tracking and quality eval
llm-0310 responsesTop: braintrust
Pain point: scaling from beta to production with no observability — need enterprise-grade
Stack:nodejsanthropic sdkopenai sdk
Asked about:langfuseheliconebraintrustportkeyhumanloop
Existing StackCompliance/SecurityWorkload DefinedFramework-SpecificStarts from PainConstraint-LedWorkload-Led
✗ multi model✓ soc2✓ pii redaction✓ user feedback loop✗ non engineer dashboard✓ no langchain
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
claude_codeRecommendedNo primary vendor identified
codex_cliImplementedbraintrust
codex_cliImplementedbraintrust